Details of the work
Contracts, release processes, support commitments and customer sectors.
Technology and digital services · Business insurance
Software Development Insurance
Software work ranges from a one-off deliverable to an ongoing hosted service.
Prepare your software development insurance enquiry around the work you actually perform, the property you rely on and your customer agreements.
Start my business enquiry →No obligation to buy. A licensed provider confirms terms and availability.
Start with your software development operations
Software delivery, hosted services and IT support bring different dependencies. Describe whether you build, operate, secure or simply advise on a client’s systems.
Related descriptions: IT Consultant, Developer, Coder, Web Development, Information Technology. Explain which of these activities you actually perform.
A question to put to your broker
Are alleged coding errors and service interruptions addressed?
Prepare for your software development quote
Your business records
Bring your legal business name, operating locations, revenue split, employee and subcontractor details, current policy and claims history. Identify changes planned during the coming year.
Bring contracts, service commitments, customer sectors, data types, hosting arrangements and details of outsourced providers and security controls.
Coverage questions to compare
Discuss technology errors and omissions, cyber response, service interruption and contractual liability. Explain payment processing, critical systems and cross-border customers.
Use the guides below to prepare questions, rather than assuming every section is required or included. A package name alone does not establish what is insured.
Keep proposals comparable
Use the same declared activities, locations and values. Compare limits, deductibles, exclusions, defence costs where relevant and the full policy term. Highlight contractual insurance requirements before you accept a proposal.
Discuss my coverage needs →Claims scenario: software development
Hypothetical scenario
A release is alleged to disrupt a customer’s operations.
Preserve the relevant agreement, photographs and incident records, and notify the insurer according to the policy instructions. Ask how the declared software development activities, cause of loss and applicable exclusions affect the review.
Actual outcomes depend on the facts and wording. This example is not a promise that a claim will be paid.
Questions before you request software development insurance
What can change the cost of my proposal?
The activity details, scale, locations, claims history and selected terms affect an individual review. For software development, start with these details: contracts, release processes, support commitments and customer sectors. A published example is not your quote.
What if I add another service?
Tell the provider before relying on cover for the new activity. Describe how it changes the operation and ask whether an endorsement or separate policy is needed.
Are alleged coding errors and service interruptions addressed?
Send the exact activity description and relevant contract to the licensed professional. Ask for the applicable policy sections and exclusions to be explained, and obtain confirmation of accepted activities and effective dates.
Take the next step
Bring this checklist to your insurance conversation. Submitting an enquiry does not bind coverage.
Start my business enquiry → Explore technology and digital services →General information. Browse all business activities.
