Map the trip
Have your departure and return dates, destinations, travellers’ ages and the reason for travel ready.
A weekend away, a family visit or a longer stay? Explore emergency medical and trip protection questions for your plans. Start with where you are going and when, then ask about suitable provider options before you leave.
Choose call or email next. Ask about provider availability in your province; this step does not issue a quote or start coverage.
From Insurance Genie
Explore recent policy purchases shared through our participating insurance professionals.
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Get the essentials together before choosing a policy. Clear details make the next conversation easier.

Have your departure and return dates, destinations, travellers’ ages and the reason for travel ready.
Gather any workplace or credit card policy details so you can ask what already applies to this trip.
Enquire about provider availability and discuss your dates, trip activities and the questions the insurer needs answered.
Insurance Genie supplies information and an enquiry route. Confirm provider availability, policy terms and the effective date before relying on travel coverage.
Travel insurance checklist →Start with your departure date, destination and who is travelling. Contact us about provider availability, then ask the provider to confirm whether it can assess the request before departure. Do not assume an enquiry creates coverage.
If you expect several trips, ask for both options using the dates and coverage you need. Compare the total price and the maximum length of each covered trip. An annual plan is not automatically the better value for every traveller.
Travel insurance should fit the traveller, destination and dates. Emergency medical protection and trip interruption address different needs. Compare what your trip requires before choosing a plan. The Government of Canada’s travel insurance checklist is a useful starting point.
For one planned trip. Ask which dates, destinations and coverages the proposal includes.
Match your departure and return
For more than one trip during the policy period. Check each trip’s maximum covered length.
Review each trip’s duration
For people visiting Canada. If you are applying for a super visa, check the current insurance requirements.
Check visitor eligibility
For studying abroad or coming to Canada to study. Ask the institution what insurance it requires.
Check the school’s requirements
A provider must confirm the available plan, premium and effective date for your trip. For super visa applications, review IRCC’s health-insurance documentation requirements.
Ask whether pre-existing conditions are covered and how the policy defines its stability requirements. Get unclear answers explained in writing.
Answer every question completely and accurately. Ask the provider to clarify anything you do not understand before you sign.
Ask when to contact the assistance provider and how an emergency affects that process. Keep the policy instructions accessible.
Confirm that the entire trip fits the plan. Ask how extensions, top-ups and changes to your return date are handled.
Use the Government of Canada travel insurance checklist alongside the actual policy wording.
Bring your dates, destinations and questions. Ask about travel-insurance provider options and confirm the policy details before you leave.
Find city and town preparation guides across the provinces. Use your actual location and confirm the provider’s provincial availability.
Explore city and town guides →Be prepared
Hypothetical situations to help you prepare questions—not actual client claims or promises of coverage.

Scenario: A traveller needs urgent medical attention abroad.
What happens next: Obtain necessary care and contact the assistance service as soon as practical. Eligibility, medical wording and exclusions affect the claim.

Scenario: An unexpected event prevents a planned departure.
What happens next: Keep booking and cancellation records. The insurer checks whether the reason is insured and which costs remain unrecoverable.

Scenario: An airline delays checked baggage.
What happens next: Retain the carrier report and essential-purchase receipts. Check whether baggage benefits were purchased and what limits apply.
Actual outcomes depend on the facts and applicable wording. Read claims guidance · Ask about the next step
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