Retail, manufacturing and wholesale · Business insurance

Medical and Diagnostic Equipment Insurance

Medical equipment businesses should describe product function and any calibration or training.

Prepare your medical and diagnostic equipment insurance enquiry around the work you actually perform, the property you rely on and your customer agreements.

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No obligation to buy. A licensed provider confirms terms and availability.

Start with your medical and diagnostic equipment operations

A shop, a manufacturer and a distributor can sell the same product while carrying different responsibilities. Explain who designs, makes, imports, stores and delivers each product.

A question to put to your broker

Are device supply and professional services separately reviewed?

Prepare for your medical and diagnostic equipment quote

Details of the work

Equipment types, suppliers and service responsibilities.

Your business records

Bring your legal business name, operating locations, revenue split, employee and subcontractor details, current policy and claims history. Identify changes planned during the coming year.

Prepare product categories, supplier locations, sales territories, stock values, manufacturing processes and marketplace or retailer contracts.

Coverage questions to compare

Compare product liability, stock and property questions with recall, transit and interruption requirements. Tell the provider about regulated goods and any products made or imported under your brand.

Use the guides below to prepare questions, rather than assuming every section is required or included. A package name alone does not establish what is insured.

Keep proposals comparable

Use the same declared activities, locations and values. Compare limits, deductibles, exclusions, defence costs where relevant and the full policy term. Highlight contractual insurance requirements before you accept a proposal.

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Claims scenario: medical and diagnostic equipment

Hypothetical scenario

A customer alleges equipment failed to perform as specified.

Preserve the relevant agreement, photographs and incident records, and notify the insurer according to the policy instructions. Ask how the declared medical and diagnostic equipment activities, cause of loss and applicable exclusions affect the review.

Actual outcomes depend on the facts and wording. This example is not a promise that a claim will be paid.

Questions before you request medical and diagnostic equipment insurance

What can change the cost of my proposal?

The activity details, scale, locations, claims history and selected terms affect an individual review. For medical and diagnostic equipment, start with these details: equipment types, suppliers and service responsibilities. A published example is not your quote.

What if I add another service?

Tell the provider before relying on cover for the new activity. Describe how it changes the operation and ask whether an endorsement or separate policy is needed.

Are device supply and professional services separately reviewed?

Send the exact activity description and relevant contract to the licensed professional. Ask for the applicable policy sections and exclusions to be explained, and obtain confirmation of accepted activities and effective dates.

Take the next step

Bring this checklist to your insurance conversation. Submitting an enquiry does not bind coverage.

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