Security and protection services · Business insurance

Loss Prevention Insurance

Loss-prevention work can involve public interaction and handling suspected theft.

Prepare your loss prevention insurance enquiry around the work you actually perform, the property you rely on and your customer agreements.

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No obligation to buy. A licensed provider confirms terms and availability.

Start with your loss prevention operations

Describe your actual services, the customers you work with and where the work takes place. Include occasional activities and work performed by subcontractors so the provider can assess the whole operation.

A question to put to your broker

Does the declared scope expressly include loss prevention and all the activities listed in my submission?

Prepare for your loss prevention quote

Details of the work

Duties, training, client contracts and incident procedures.

Your business records

Bring your legal business name, operating locations, revenue split, employee and subcontractor details, current policy and claims history. Identify changes planned during the coming year.

Describe licences, training, sites, hours, crowd sizes, subcontractors, patrol methods and incident procedures. Supply customer contracts and equipment installation details.

Coverage questions to compare

Ask about assault-related allegations, professional errors, keyholding, custody of property and any restricted operations. Acceptance of one security activity does not establish acceptance of another.

Use the guides below to prepare questions, rather than assuming every section is required or included. A package name alone does not establish what is insured.

Keep proposals comparable

Use the same declared activities, locations and values. Compare limits, deductibles, exclusions, defence costs where relevant and the full policy term. Highlight contractual insurance requirements before you accept a proposal.

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Claims scenario: loss prevention

Hypothetical scenario

A client raises an allegation concerning the loss prevention service or product supplied.

Preserve the relevant agreement, photographs and incident records, and notify the insurer according to the policy instructions. Ask how the declared loss prevention activities, cause of loss and applicable exclusions affect the review.

Actual outcomes depend on the facts and wording. This example is not a promise that a claim will be paid.

Questions before you request loss prevention insurance

What can change the cost of my proposal?

The activity details, scale, locations, claims history and selected terms affect an individual review. For loss prevention, start with these details: duties, training, client contracts and incident procedures. A published example is not your quote.

What if I add another service?

Tell the provider before relying on cover for the new activity. Describe how it changes the operation and ask whether an endorsement or separate policy is needed.

Does the declared scope expressly include loss prevention and all the activities listed in my submission?

Send the exact activity description and relevant contract to the licensed professional. Ask for the applicable policy sections and exclusions to be explained, and obtain confirmation of accepted activities and effective dates.

Take the next step

Bring this checklist to your insurance conversation. Submitting an enquiry does not bind coverage.

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