Details of the work
Training, licences, post orders and use-of-force or escalation procedures.
Security and protection services · Business insurance
Concierge or patrol security (excluding malls or retail shops) Insurance
Security services must be described by assignment rather than by a generic job title.
Prepare your concierge or patrol security (excluding malls or retail shops) insurance enquiry around the work you actually perform, the property you rely on and your customer agreements.
Start my business enquiry →No obligation to buy. A licensed provider confirms terms and availability.
Start with your concierge or patrol security (excluding malls or retail shops) operations
Static guards, event work, investigations and alarm services should be declared separately. The use of force, weapons, animals or specialist equipment changes the review.
A question to put to your broker
Are the actual assignments and any restricted activities accepted?
Prepare for your concierge or patrol security (excluding malls or retail shops) quote
Your business records
Bring your legal business name, operating locations, revenue split, employee and subcontractor details, current policy and claims history. Identify changes planned during the coming year.
Describe licences, training, sites, hours, crowd sizes, subcontractors, patrol methods and incident procedures. Supply customer contracts and equipment installation details.
Coverage questions to compare
Ask about assault-related allegations, professional errors, keyholding, custody of property and any restricted operations. Acceptance of one security activity does not establish acceptance of another.
Use the guides below to prepare questions, rather than assuming every section is required or included. A package name alone does not establish what is insured.
- Errors and omissions insurance →
- Commercial crime employee dishonesty →
- Commercial property insurance →
Keep proposals comparable
Use the same declared activities, locations and values. Compare limits, deductibles, exclusions, defence costs where relevant and the full policy term. Highlight contractual insurance requirements before you accept a proposal.
Discuss my coverage needs →Claims scenario: concierge or patrol security (excluding malls or retail shops)
Hypothetical scenario
A customer alleges loss following a security incident.
Preserve the relevant agreement, photographs and incident records, and notify the insurer according to the policy instructions. Ask how the declared concierge or patrol security (excluding malls or retail shops) activities, cause of loss and applicable exclusions affect the review.
Actual outcomes depend on the facts and wording. This example is not a promise that a claim will be paid.
Questions before you request concierge or patrol security (excluding malls or retail shops) insurance
What can change the cost of my proposal?
The activity details, scale, locations, claims history and selected terms affect an individual review. For concierge or patrol security (excluding malls or retail shops), start with these details: training, licences, post orders and use-of-force or escalation procedures. A published example is not your quote.
What if I add another service?
Tell the provider before relying on cover for the new activity. Describe how it changes the operation and ask whether an endorsement or separate policy is needed.
Are the actual assignments and any restricted activities accepted?
Send the exact activity description and relevant contract to the licensed professional. Ask for the applicable policy sections and exclusions to be explained, and obtain confirmation of accepted activities and effective dates.
Take the next step
Bring this checklist to your insurance conversation. Submitting an enquiry does not bind coverage.
Start my business enquiry → Explore security and protection services →General information. Browse all business activities.
